X Close
Online Enquiry
Name *
Phone *
Email *
* Required fields

Contact Us

If you have any questions or enquiries please feel free to contact us on the following details provided below or alternatively please complete our online enquiry form also located below and we will get back to you as soon as possible.

IMPORTANT: This contact form is for NON-URGENT general enquiries only and is not suitable for medical enquiries or booking appointments.


03 5981 1000



Australian Hearing

Australian Hearing is the nation’s leading hearing specialist and largest provider of Government funded hearing services.

Australian Hearing was established by the Australian Government in 1947 to provide hearing services to children whose hearing was affected by a series of rubella epidemics and to assist veterans who suffered hearing damage during World War II.

Australian Hearing is a statutory authority constituted under the Australian Hearing Services Act 1991, reporting to the Minister for Human Services, and is within the Human Services portfolio.

We focus on two key areas:

•   Providing hearing health services through a national network of hearing centres.

•   Undertaking research through the National Acoustic Laboratories (NAL).

Our programs

We provide hearing services under the Australian Government Hearing Services Program, which is administered by the Department of Health and Ageing through the Office of Hearing Services (OHS).

The Hearing Services Program has two streams—the Community Service Obligation (CSO) program and the Voucher Program.

Our customers include children and young adults under the age of 26, veterans, Indigenous adults over 50 and pensioners. To be able to receive hearing health services under the CSO on or Voucher programs, customers must meet specific eligibility criteriaoutlined by the OHS.

We are the sole provider of services for CSO funding that can be accessed by children and young adults under the age of 26, Indigenous adults over 50 and adults with complex hearing needs. Aged pensioners and veterans are our largest client group and access services through the Voucher  program.

Our services

Our services include assessing hearing, fitting hearing devices and providing counselling and rehabilitative programs to enable eligible customers to manage their hearing impairment. Many of our audiologists specialise in particular fields of service delivery. These include paediatric, adults with complex rehabilitation needs and outreach services to Aboriginal and Torres Strait Islander clients.

Community Service Obligation funding also supports NAL. NAL performs research in hearing habilitation and rehabilitation and the prevention of hearing loss. NAL is also a core party in the HEARing Cooperative Research Centre (CRC) which commenced in July 2007.

In the past year, Australian Hearing provided over 463,000 hearing health services.


Please contact us on the clinic on 03  5981 1000 to book a check today.