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Contact Us

If you have any questions or enquiries please feel free to contact us on the following details provided below or alternatively please complete our online enquiry form also located below and we will get back to you as soon as possible.

IMPORTANT: This contact form is for NON-URGENT general enquiries only and is not suitable for medical enquiries or booking appointments.

Phone

03 5981 1000

Email:

rec@mccraevillageclinic.com.au

 

 

 

PATIENT ALERT

 

Dear Patients,

 

Due to the developing COVID-19 pandemic and advice from the Department of Health to provide Telephone Consultations, our practice will be making some significant changes to our appointment bookings and on-site access.

 

Our priority remains to continue providing a quality healthcare service to our community and ensuring the safety of our patients who would be at significant risk of COVID-19.

 

From Monday 30/03/20 , the practice will be open for Phone Consults only and restricted access for face to face consults will be in place.

 

All patients will be requested to Book a Phone Consult with a Doctor as we expect the vast majority of consultations will be adequately managed over the phone and a Doctor may offer a Face to Face Consult for cases that are deemed safe and appropriate.

 

Also with the arrival of the flu vaccines, we will be holding controlled flu vaccination clinics at the practice and adhering to strict social distancing measures .

 

 

Please refer to our Practice Fee Schedule for the Phone Consultation Fee. Your Doctor will inform you if you are eligible for Medicare Bulk-Billing.

 

Please understand that these changes are being made with every intention of ensuring your safe continuity of care. We will strive to continue providing the highest quality of healthcare in these adverse times. If you have any further queries, please contact our Reception on  03 5981 1000. We thank you for your support.

 

Kind Regards, 

Admin Team

 

Please read before entering the practice

If you have ANY of these symptoms

  • fever
  • cough
  • sore throat
  • shortness of breath AND
  • travelled internationally in the 28 days before getting sick

OR

  • had contact with someone diagnosed with or suspected of having coronavirus in the 28 days before getting sick

STOP

 

Please do not enter the practice

 

Please call  the Coronavirus Hotline on 1800 675 398 or present to the Screening Clinics which  have been established at Melbourne hospitals .The closest one to this centre are located at Frankston Hospital .

This will help protect the health and safety of you and others.

Thank you for your cooperation

Covid-19 (Coronavirus) Screening Clinic Information

The Covid-19 (Coronavirus) Screening Clinic at Frankston Hospital is open daily 10am-8pm.

You can also complete the Department of Health and Human Services online self-assessment to see if it is recommended you are assessed for Covid-19.

The Clinic is located at 12 Hastings Road, Frankston, Vic, 3199. Please refer to this map for directions. Follow the signs when you arrive as entry is separate to the main hospital entrance. Staff will be available to help when you arrive. Limited parking is available next to the clinic.

For more information, go to the Department of Health and Human Services website or call the hotline 1800 675 398.