X Close
Online Enquiry
Name *
Phone *
Email *
Enquiry
* Required fields

Contact Us

If you have any questions or enquiries please feel free to contact us on the following details provided below or alternatively please complete our online enquiry form also located below and we will get back to you as soon as possible.

IMPORTANT: This contact form is for NON-URGENT general enquiries only and is not suitable for medical enquiries or booking appointments.

Phone

03 5981 1000

Email:

rec@mccraevillageclinic.com.au

 

 

Appointment Bookings

Our Clinic runs by an appointment system, however, we do keep some appointments available for urgent patients so they can be seen promptly.

 

Appointment Types

  • Standard Consultations- Simple Problems

  • Long Consultations-Travel Advice, Care Plans and Mental health consultations.

  • Prolonged Consultations Complex or multiple medical problems will require a longer appointment to allow adequate time for proper assessment and treatment.Longer appointments are also advised for Aviation Medicals, Skin Cancer Checks, Well Women Checks, Health  Checks, 

  •  

 

A consultation is required for completion of any forms including Travel Subsidy, Taxi Subsidy, Disability Parking, Private Insurance, Centrelink and Medical reports. Please note that fees apply to these services and are not medicare rebatable.

 

Please feel comfortable to ask for an extended appointment if you feel it is required.

Telehealth Consultations

 

Due to the developing COVID-19 pandemic and advice from the Department of Health, our practice will be making some significant changes to our appointment bookings and on-site access.

Our priority remains to continue providing quality healthcare service to our community and ensuring the safety of our patients who would be at significant risk of COVID-19. 

 

We are encouraging all our patients who would be at significant risk of COVID-19 to book Telehealth Consultations in the first instance if appropriate.

Patients vulnerable to COVID-19 by the Department of Health definition include a person who:

  • is required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health Protection Principal Committee in relation to COVID-19; or
  • is at least 70 years old; or
  • if the person identifies as being of Aboriginal or Torres Strait Islander descent—is at least 50 years old; or
  • is pregnant; or
  • is the parent of a child aged under 12 months; or
  • is being treated for a chronic health condition; or
  • is immune-compromised

We continue to offer face to face consultations complying with Covid-19 infection control protocols.  Patients requiring clinical examinations, child and adult immunizations, injections and other specific face to face needs will still be able to see a GP, nurse,  allied health practitioner or specialist at our clinic after an initial triage process.

 

If you have an appointment, please do not enter the clinic. We ask for you to wait in your car and phone the clinic when you have arrived. You will be screened prior to entering the clinic, and the doctor or nurse will call you in once they are ready for you.

 

Please understand that these changes are being made with every intention of ensuring your safe continuity of care.

We will strive to continue providing the highest quality of healthcare in these adverse times.

If you have any further queries, please contact our Reception on  03 5981 1000.