If you have any questions or enquiries please feel free to contact us on the following details provided below or alternatively please complete our online enquiry form also located below and we will get back to you as soon as possible.
IMPORTANT: This contact form is for NON-URGENT general enquiries only and is not suitable for medical enquiries or booking appointments.
03 5981 1000
Our goal is to provide you with a quality and caring service. Therefore, should you have any concerns or suggestions please call or write to us.
We genuinely wish to hear from you and your satisfaction is important to us.
We have recently completed our patient feedback survey and we are pleased that 99 % of all patient ratings about the practice were good, very good, or excellent.
Based on your suggestions we are endeavoring to reduce our waiting times and are providing more access to our clinicians and nursing staff via telephone. We have also displayed more prominent signage regarding our after-hours service and put brochures out in the reception area.
If you feel that our services can be improved there is a suggestion box in the waiting area. If you have a complaint, please discuss this with your doctor or health care provider as we believe that problems are best dealt with through the practice. We will take your concerns, suggestions and complaints seriously. Alternatively, if you feel your concerns have not been dealt with by the practice, you may wish to contact the Health Services Commissioner on 8601 5200 or
1800 136 066.