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Contact Us

If you have any questions or enquiries please feel free to contact us on the following details provided below or alternatively please complete our online enquiry form also located below and we will get back to you as soon as possible.

IMPORTANT: This contact form is for NON-URGENT general enquiries only and is not suitable for medical enquiries or booking appointments.


03 5981 1000





Fees & Billing


McCrae Village Clinic is a Private  Billing Clinic.

All Patients will need to finalize their accounts at the time of consultation.


Please refer to our current fee list available at the reception.


We request that patients check consulting fees prior to their consultation as they will vary according to the  appointment types.


Appointment Types

  • Standard Consultations- Simple Problems ( Under 15 minutes)

  • Long Consultations- ( Over 20 minutes) -Multiple Medical Problems, Women's Health check including cervical screening, Postnatal checks, Baby checks, Care Plans, Mental health consultations, Procedures, Medical Reports etc.If you are a new patient with a medical history unknown to us, you should book a longer appointment. 

  • Prolonged Consultations- ( Over 40 minutes) Multiple issues or Complex medical problems will require a proloned appointment to allow adequate time for proper assessment and treatment.Longer appointments are also advised for Aviation Medicals, Skin Cancer Checks, Well Women Checks, Health  Checks, Pre-Employment and Insurance Medicals

A consultation is required for completion of any forms including Travel Subsidy, Taxi Subsidy, Disability Parking, Private Insurance, Centrelink and Medical reports. Please note that fees apply to these services and are not medicare rebatable.


Telehealth Consultations

Private fees apply to all telehealth consulations


Payments can be accepted in the form of cash, EFTPOS, MasterCard or Visa. We do not accept Amex cards or cheques. For your convenience, our practice is registered for Medicare online claiming.

We can lodge claims electronically at the time of payment, and the Medicare rebate is reimbursed into the nominated bank account.


All  procedures including ECGS, biopsies, suturing, dressings, injections, ear syringing etc. will incur private fees for all patients.


From the 1st of September 2022 we have changed our fee policy and become a Fully Private Billing Practice. 

This means there is a GAP or out of pocket cost for All patients including concession card and pension card holders .


Current and previous governments have failed to regularly increase Medicare rebates. This means Medicare rebates have never kept pace with the cost of living and have never covered the true cost of delivering quality medical care.

A fee is now being introduced but we are aiming to keep your overall ‘out of pocket” expense to a minimum.


Please note ALL patients ( including patients who have been bulk billed in the past )are privately billed  on weekends, public holidays, appointments after 3:00 pm on weekdays, procedures , ECGs  and for  insurance forms including  fitness to drive medicals.


Medical examinations such as for vic roads medical, insurance, aviation, pre-employment, taxi driver’s licenses, truck driver’s licenses, medical reports, and private vaccinations do not attract a Medicare rebate and must be paid for in full at the time of the consultation.


Non-medicare rebatable consults ( Insurance forms, Third Party Consults, Pre-employment Medicals, Aviation Medicals, etc) have a different fee structure and details are available at the reception.


Please note that we do not undertake Workcover and TAC consultations.



All Dept of Health Funded Vaccinations are bulk billed for all eligible patients holding a valid medicare card. For non funded, private vaccines,the fee will depend upon the cost of the individual vaccine.



Dr Ambika Katoch is an independent GP who is co-located at the practice and her fees may vary from other doctors.

If you want to know more about all our services and fees, please contact us on  (03) 5981 1000.