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Contact Us

If you have any questions or enquiries please feel free to contact us on the following details provided below or alternatively please complete our online enquiry form also located below and we will get back to you as soon as possible.

IMPORTANT: This contact form is for NON-URGENT general enquiries only and is not suitable for medical enquiries or booking appointments.

Phone

03 5981 1000

Email:

rec@mccraevillageclinic.com.au

 

New patient policy

If you have an appointment and are a new patient,please do not enter the clinic. We ask for you to wait in your car and phone the clinic when you have arrived. You will be screened prior to entering the clinic and advised when we are ready for you.

 

Drug prescription policy

McCrae Village Clinic’s policy and processes reflect our commitment to reducing the risks of prescribing drugs of dependence and supporting the best possible health outcomes for our patients. We do not store, prescribe, manage or administer any drugs of dependence at McCrae Village Clinic.

 

COVID-19 policy

To protect other patients, doctors and staff, Please do not book a face to face appointment if you

  • Have Fever, Respiratory  symptoms  or any other  symptoms consistent with COVID-19
  • Have Returned from overseas or interstate,
  • Have visited a COVID  exposure site in the past 14 days ,
  • Are Close contacts of a case of COVID-19  or
  • Have been advised to isolate by the Dept of Health 

Please advise our friendly reception team so we can organise a telehealth consultation for you.

 

E-mail policy

Please DO NOT SEND ANY PATIENT RELATED INFORMATION OR MEDICAL REQUESTS via email or website.

We do not accept responsibility for any information sent via this email that contains identifiable medical details.

Due to our practice's privacy and confidentiality policy, we will not reply or respond to any email.